Privacy Policy

Evara Aesthetics ("we", "our", or "us") is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable State laws in Western Australia.

This Privacy Policy outlines how we collect, use, disclose, and store your personal information in connection with the services we provide.

1. What Information We Collect

We may collect the following personal information from you:

  • Full name, date of birth, and contact details (e.g. address, email, phone number)

  • Medical history and health-related information relevant to your treatment

  • Photos (before and after treatment) with your consent

  • Payment details and transaction history

  • Any other information you voluntarily provide during consultations or via our website or forms

2. How We Collect Your Information

We may collect information when:

  • You book a consultation or treatment with us

  • You complete client forms (paper or digital)

  • You visit our website or interact with us on social media

  • You communicate with us via phone, email, or in person

3. Why We Collect Your Information

We collect your personal information to:

  • Provide safe and appropriate cosmetic treatments

  • Maintain accurate medical and treatment records

  • Book and manage appointments

  • Communicate with you regarding your care

  • Process payments and issue receipts

  • Comply with legal and regulatory requirements

4. Disclosure of Personal Information

We will never sell your information. We may disclose your information to:

  • Medical professionals (e.g. supervising doctor) when clinically necessary

  • Our staff and service providers who assist in delivering our services

  • Legal or regulatory authorities when required by law

All third parties we engage are required to protect your information in line with this policy.

5. Storage and Security

Your information is stored securely in both physical and digital formats. We implement appropriate security measures, including:

  • Password-protected digital systems

  • Secure storage for physical records

  • Staff training on confidentiality and data protection

We retain records in accordance with Australian health record retention laws.

6. Access and Correction

You have the right to access or correct your personal information. To do so, please contact us in writing. We may require identification before processing your request.

7. Website and Social Media

Our website may use cookies and analytics tools to improve user experience. Social media interactions are subject to the privacy policies of the respective platforms.

8. Marketing and Communication

With your consent, we may send you appointment reminders or promotional messages. You may opt out at any time by following the unsubscribe link or contacting us directly.

9. Complaints

If you believe your privacy has been breached, please contact us using the details below. We will investigate and respond promptly. You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au for further assistance.

10. Contact Us

Evara Aesthetics
Email: info@evaraaesthetics.com.au
Phone: 0493 460 116

We reserve the right to update this policy. Changes will be posted on our website and available upon request.